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Frequently Asked Questions

Can we choose our own Keepsake Album color?
YES we also custom design the inserts to match your theme

Do you charge for set up and breakdown time and is that part of the time we pay for?
NO - you do not pay for any other time

Is there a deposit required to hold the date?
Yes a $100 flat fee is required to hold you date and secure our services

When is the balance due?
Balance is due 10 days prior to your event date unless other arrangements have been agreed mutually.
 
What if we want to change the times and extend the time on the day of the event?
Additional time can be added - there is an hourly fee for this.

What if my venue changes - will there be any additional costs?
NONE whatsoever unless it is out of State where additional travel charges may apply

Are double prints included in the rental fee?
Yes, unlimited photo strips in black and white, and color are included
 
Are we limited to the amount of times we can go in the booth or is there a limit on the amount of photos we can have?
No limit - you can have as many photos within the time of the contract.
 
What size are the prints? 

strips are 2 inches by 6 inches size glossy format


Can we have a special message printed on the index sheets and is there a charge?
Yes this is included in our service
 
How big of an area do you require and how big is the booth?
The booth measures 6 feet high by 7 feet by 7 feet - the area we require is about 8 feet square

Can your booth go upstairs?
YES our booth breaks down into 2 custom flight cases like the same ones used in concerts! **Certain situations require extra staff so there maybe a stair charge (never charged to date)

Do you set up outside and is there any charges or anything I should know about?

If set up outside the booth must be covered by tenting, hang over, deck covering or similar - we do not set up a photo booth in the open air as if there is rain then our clients would face replacement of the booth and we do not want that - we can help or supply cover if needed.

Where should we position the booth?
We suggest in a clear uncluttered area or in an adjoining space or room away from the dance floor - near a bar or other close area where guests are gathering and having fun - sometimes space is limited and we set up in the hallway or adjoining space - this also can work effectively
 
Who will bring the booth and be with it during the entire time?
A qualified technician and will be with the booth at all times during the event.
 
How long does it take to set up the booth?
We allow up to 1 hour 

Can we create our own package with different add on's?
Yes the only limitation is your imagination


Do you bring any hats or boa's or fun things for guests to add to their look when taking a photo?
Yes we bring hats, boa's, signs, mask and many other fun props. Our packages have these included. Want something special or personal for your event ask us (fees may apply)


Is there a minimum time that we can hire the booth for - can we hire it for 1 hour for example?
There is a minimum charge for up to 2 hours, 
 

Our booths are industry built by a manufacturing company to high standards